|Shipping and delivery|
|Shipping time||If we received your order and payment on workdays Mo - Fr before 16.00 we will ship your order the same day.
Delivery in Netherlands 1 - 2 workdays
Delivery Europe 3 - 7 workdays
International orders can take longer
|Return & refund|
|Returns within seven work days
At Beads & Basics you can return an article within 14 days after you have received your items. Products need to be complete and unused and in the original packaging. Products that are damaged or used can not be returned.
Before you can return an item you have to complete the steps below.
|Steps for returns and refunds
You will have to pay the shipping costs to return an item. Beads & Basics will pay the shipping costs for your new order if you decide to exchange your item(s).